Everything you need to manage your properties in one place

A customisable overview built from live widgets. Choose which panels to display and whether they appear expanded or as compact tiles. Widgets cover: upcoming check-ins, open issues with priority breakdown, low sundry stock alerts, pending linen orders, expiring compliance certificates, iCal booking conflicts, and new booking requests.

Toggle any of the dashboard widgets on or off individually and choose between compact tile mode and full expanded panel mode for each one. Changes are applied immediately and saved per user.

The master list of every property in your portfolio. Add new properties with a name, address, and photo; edit existing records; assign an owner and a cleaner; and delete properties. This page is the hub for all property-specific sections.

A clean, read-only summary of all the custom information stored for a selected property — access codes, Wi-Fi credentials, bin collection days, parking instructions, boiler location, alarm codes, and any other field your team needs quick access to. Select a property from the dropdown and the data loads instantly.

The editable counterpart to the view page. Admins fill in or update the values for each custom field for the selected property and save. All field definitions are controlled centrally in Configure Info Fields.

Define the global template of fields that appear on all property information forms. Create a new field by entering its label and data type (single-line text, multi-line, date, number, etc.), mark it as required, and drag to reorder. Changes here apply across all properties at once.

Track the three statutory certificates required for every managed property. For each type — Gas Safety (CP12), EICR, and Fire Risk Assessment — record the issue date, expiry date, certificate reference, upload a PDF scan, and add notes. The dashboard surfaces any certificate approaching its expiry date so nothing slips through.

When a guest submits an enquiry for one of your properties, it appears here. Review the request details (property, check-in/out dates, party size, contact details), then either decline it or send a quote. Enter the agreed total price, select the payment gateway (PayPal or WorldPay), add an optional personal message, and click Send Quote. The guest receives an email with a secure payment link. Once paid, the booking is confirmed automatically.

Configure how online payments are collected. Toggle the booking system on or off, select your active gateway (PayPal or WorldPay), paste in API credentials, set the deposit percentage (or require full payment upfront), and choose the booking currency. Test mode is available for both gateways so you can verify the flow without taking real payments.

Cleaners record the current on-hand linen stock at a property after each clean: duvets, duvet covers, sheets, pillowcases, towels, bath mats, and tea towels. The form shows the last submission for easy reference and flags if a count has already been submitted today. This data feeds directly into the Weekly Linen Planner.

A full audit log of every stock count submitted, filterable by property and date range. Admins can edit any historical entry to correct errors, and see running totals across all item types for any period.

The most powerful linen tool in the system. Enter the expected guest count for each day over the coming two weeks and the planner automatically calculates how much of every linen item needs to be sent — comparing what is required against what is already on-site based on the latest stock count. The resulting "send" quantities flow through to the Fulfilment page for dispatch.

An archive of every weekly linen order placed for each property. Filter by property or date range to review what was ordered and when, with running totals per item type. Useful for spotting seasonal trends and planning linen procurement.

The dispatch view for your stock fulfilment team. Shows a consolidated list of exactly how many of each linen item must be sent to each property for the current week — pulled automatically from the weekly plans. Filter by property, export the full list to CSV, or email the report directly from the page.

Cleaners use this form to request replenishment of consumables assigned to their property — toilet rolls, bin bags, washing-up liquid, welcome packs, dishwasher tablets, and any other items your admin team has configured. Enter quantities needed, add a comment if required, and submit. An instant push notification is sent to all admin users so no request is ever missed.

A complete log of all sundry requests across the portfolio, filterable by property. Shows who submitted each order, the timestamp, and quantities requested for every item. Useful for identifying high-consumption properties and managing replenishment budgets.

Define the master catalogue of sundry items available across your operation, then control which items appear on each property's order form. Create a new item, rename or delete existing ones, or remove a specific item from a single property's list without affecting any others. New items are assigned to all properties by default.

Anyone on the team can log a maintenance issue directly from their phone or desktop. Select the property, describe the problem, set a priority level (Low / Medium / High), and optionally attach a photo taken on the spot. Admins can also assign the issue to a specific handyman at the point of reporting. A push notification is sent to all admins instantly on submission.

The admin control panel for all open and in-progress issues. Assign any issue to a handyman, add internal notes visible only to the team, set an available date for the work to be carried out, and send a summary email to a handyman listing all their currently outstanding jobs in a single message.

A searchable, filterable archive of every issue ever logged — open, in-progress, and closed. Filter by property, status, date range, or keyword search across descriptions and notes. Each record shows: who reported it, who it was assigned to, all photos, completion notes, time logged, parts cost, and mileage claimed.

The handyman's personal job board — clean, simple, and mobile-optimised. Lists all issues assigned to them with property, priority, and description at a glance. Each job has actions to mark it in-progress, add work notes, upload completion photos, log time spent, record mileage, note parts cost, and mark the job as complete. Completing a job sends an instant push notification to admins.

Property owners log in to see a private, read-only view of their own properties only. The dashboard displays a selected billing period's occupancy figures, total linen costs, maintenance costs, sundry costs, and a net summary — giving owners full visibility of running costs without accessing any other part of the system.

The admin tool for generating owner invoices. Set per-property linen rates and review occupancy data pulled automatically from bookings. Log additional costs and expenses for the billing period, then generate a fully itemised invoice. Completed invoices can be emailed directly to the owner from this page with a single click — no manual formatting needed.

Create and manage every user account in the system. Assign a role (Admin, Cleaner, Handyman, Owner, or Stock Fulfilment), activate or deactivate accounts without deleting them, set or reset passwords securely, link cleaner accounts to the specific properties they service, and connect owner accounts to the properties they own.

Each admin can personally configure which push notification types they receive on their device: new linen orders, sundry submissions, handyman job completions, and new booking requests can each be toggled independently. Enable push notifications with one tap, and use the built-in Send Test button to confirm delivery is working correctly.

Configure the outgoing email account the system uses to send booking quotes, fulfilment reports, handyman summaries, and owner invoices. Fields include: SMTP host, port, encryption type (TLS or SSL), username, password, sender display name, and reply-to address. A built-in Send Test Email button verifies the configuration before you go live.