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Case Study: Short-Term Let Platform

Short Term Let Project for Unique Properties

A complete workflow system built for Airbnb & short-term let hosts managing multiple properties. Handles cleaners, stock management, maintenance issues, and property assignments — all with role-based access and clear handoffs.

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The Challenge

Managing short-term let properties with multiple team members creates chaos: cleaners submitting stock updates for the wrong property, maintenance issues falling through the cracks, no clear audit trail, and managers spending hours manually tracking everything.

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What We Built

Cleaner-Focused Property Flow

  • ✓ Cleaners only see properties assigned to them
  • ✓ If only one property assigned, selection is automatic
  • ✓ Confirmation prompts before submitting to prevent mistakes
  • ✓ Server-side validation ensures cleaners can't submit for unauthorized properties

Stock & Sundries Management

  • ✓ Track stock levels per property
  • ✓ Cleaners submit restocking needs during turnovers
  • ✓ Managers see what needs ordering across all properties
  • ✓ Complete audit trail of who requested what and when

Issue Reporting & Tracking

  • ✓ Report maintenance issues with photos and descriptions
  • ✓ Issues automatically linked to correct property
  • ✓ Status tracking from reported to resolved
  • ✓ Managers can assign issues to handymen or contractors

Role-Based Access Control

  • ✓ Cleaners: Submit stock requests and report issues
  • ✓ Managers: Full visibility across all properties
  • ✓ Owners: Dashboard view of operations
  • ✓ Each role sees only what they need — no clutter
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This bespoke app has completely transformed our Airbnb business. Unlike off-the-shelf systems, it was built around exactly how we operate, no compromises, no steep learning curve. It's streamlined our daily tasks, cut down admin-heavy work, and keeps everything organised in one simple platform. We're saving a huge amount of time every week and running far more efficiently as a result. Honestly, it's become an essential part of our business and a complete game changer!
Melanie Alder Short-Term Let Host, 16 Properties

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